November 17, 2015
The City of Oneida Improves Operations with Technology.
New applications make citizen request and work management more efficient
City of Oneida, NY — is pleased to introduce YourGOV, an innovative citizen request application that allows community members to conveniently report non-emergency issues and service requests using the web or a smartphone.
In just three steps, YourGOV users can submit common issues — such as potholes, vandalism, street light outages and more — complete with location, details and photos. Once submitted, YourGOV will automatically deliver requests to the city’s Municipal Services Department where they are reviewed and routed for proper handling.
The city has also adopted Cartegraph, a leading operations management system. Cartegraph gives the City of Oneida powerful tools for managing its day-to-day operations. Working in tandem, YourGOV and Cartegraph will help the City of Oneida manage citizen requests and resolve them more efficiently than ever before.
YourGOV is being offered free of charge and is available for immediate use. Visit the YourGOV web-based request portal at https://yourgov.cartegraph.com/ .
Users of the Apple iPhone™ can download the free YourGOV iPhone app in the iTunes App Store. Users of Android™ enabled smartphones can download the free YourGOV app in the Google Market or Amazon App Store.